Terms of Service

1. Acceptance of Terms

By accessing or using OrangeCone ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.

These Terms constitute a legally binding agreement between you and OrangeCone. Please read them carefully.

2. Description of Service

OrangeCone is a civic engagement platform that enables users to report infrastructure and public space issues, engage with their community, and track civic impact. The Service includes:

• Issue reporting with photo/video uploads
• Community engagement features (comments, upvotes)
• Gamification elements (points, badges, leaderboards)
• Public and manager-specific tools
• Government and social media feed integration

3. User Eligibility

You must be at least 16 years old to use OrangeCone. By using the Service, you represent and warrant that:

• You are at least 16 years of age
• You have the legal capacity to enter into this agreement
• You will provide accurate and truthful information
• You will comply with all applicable laws and regulations

4. Account Registration

To access certain features, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information to keep it accurate
• Maintain the security of your password and account
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

5. User Content and Conduct

5.1 Content Guidelines

You agree that all content you submit:

• Must be accurate and truthful to the best of your knowledge
• Must not contain false, misleading, or defamatory information
• Must relate to legitimate public infrastructure or safety concerns
• Must not violate any laws or third-party rights
• Must not contain spam, advertisements, or promotional content

5.2 Prohibited Content

You must not submit content that:

• Contains violence, hate speech, or harassment
• Includes nudity, sexual content, or adult material
• Violates privacy rights of others
• Promotes illegal activities or terrorism
• Infringes on intellectual property rights
• Contains malware, viruses, or harmful code

5.3 Content Moderation

We reserve the right to review, moderate, and remove content that violates these Terms. Automated and human moderation may be used to ensure platform safety.

6. Intellectual Property Rights

6.1 Your Content

You retain ownership of content you submit. By posting content, you grant OrangeCone a worldwide, non-exclusive, royalty-free license to use, display, reproduce, and distribute your content for the purpose of operating and promoting the Service.

6.2 Our Content

The Service, including its design, features, software, and content (excluding user-generated content), is owned by OrangeCone and protected by copyright, trademark, and other intellectual property laws.

7. Public Nature of Content

Unless submitted anonymously, your issue reports, comments, and profile information are publicly visible. Do not share personal information you wish to keep private. We are not responsible for how others use publicly available information.

8. Gamification and Points

Civic impact points, badges, and leaderboard rankings are for engagement purposes only and have no monetary value. We reserve the right to:

• Modify the points system and gamification mechanics
• Adjust or remove points for violations of Terms
• Reset leaderboards periodically

9. Termination and Suspension

We may suspend or terminate your account if you:

• Violate these Terms or our Community Guidelines
• Submit false, misleading, or spam content
• Engage in abusive or harassing behavior
• Attempt to circumvent platform security measures
• Use the Service for unlawful purposes

You may delete your account at any time via Settings. Upon deletion, your data will be anonymized after a 30-day grace period.

10. Disclaimers and Limitations

10.1 No Warranty

The Service is provided "as is" without warranties of any kind. We do not guarantee that:

• The Service will be uninterrupted or error-free
• Reports will result in action by authorities
• User-generated content is accurate or reliable
• The Service will meet your specific requirements

10.2 Limitation of Liability

To the maximum extent permitted by law, OrangeCone shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service.

10.3 Third-Party Content

The Service may display content from third-party sources (government APIs, social media, RSS feeds). We are not responsible for the accuracy, legality, or reliability of third-party content.

11. Indemnification

You agree to indemnify and hold OrangeCone harmless from any claims, damages, losses, or expenses arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any rights of others
• Content you submit to the Service

12. Pricing and Payments

OrangeCone offers free and paid subscription plans. Paid features are subject to the following:

• Prices are displayed at the time of purchase
• Subscriptions auto-renew unless cancelled
• Refunds may be provided at our discretion
• We reserve the right to change pricing with notice

13. Privacy

Your use of the Service is subject to our Privacy Policy, which explains how we collect, use, and protect your personal data. By using the Service, you consent to our privacy practices.

14. Changes to Terms

We may modify these Terms at any time. We will notify you of significant changes via email or platform notification. Continued use of the Service after changes constitutes acceptance of the modified Terms.

15. Governing Law

These Terms are governed by the laws of [Your Jurisdiction]. Any disputes shall be resolved in the courts of [Your Jurisdiction].

16. Dispute Resolution

Any disputes arising from these Terms or your use of the Service shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes may be subject to arbitration or court proceedings as determined by applicable law.

17. Contact Information